Question 1

Where is BA Performance located?

Accepted Answer

BA Performance is headquartered in St. Petersburg, Florida, USA, with our delivery team based in Barranquilla, Colombia. We serve mid-size and enterprise companies across the United States.

Question 2

What BPO services does BA Performance offer?

Accepted Answer

BA Performance offers B2B sales outsourcing, customer service outsourcing, back-office operations, and virtual assistant services — all powered by elite bilingual Latin American talent.

Question 3

How much does it cost to outsource to Latin America?

Accepted Answer

Outsourcing to Latin America typically costs 40-70% less than hiring equivalent talent in the US. BA Performance offers transparent, custom pricing based on team size and service scope — with no hidden enterprise markups.

Question 4

Are BA Performance's teams bilingual?

Accepted Answer

Yes. All BA Performance professionals are bilingual in English and Spanish, making them ideal for US companies that need to serve both English and Spanish-speaking customers.

Question 5

How quickly can BA Performance build a remote team?

Accepted Answer

BA Performance can typically onboard a remote team within 2-4 weeks depending on the role and scale required. Our operational systems are built for fast, efficient deployment.

Question 6

What industries does BA Performance serve?

Accepted Answer

BA Performance has served 33+ industries including SaaS, real estate, healthcare, e-commerce, financial services, and logistics, among others.

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